Unique Suites Policy
At Unique Suites we strive to provide our guests with an exceptionally clean, safe, and friendly Serviced Apartments experience. In order to make your stay as pleasant as possible, we have established the following Serviced Apartments Policy which is considered a part of our reservation agreement with you. As a guest of Unique Suites and by reading and signing your Serviced Apartments registration you are agreeing to abide by all our Serviced Apartments Policy, terms and conditions, and procedures.
Check-in time – after 14.00 h.
We are always happy to accommodate early arrivals when the Serviced Apartments occupancy permits or we can store your luggage with us.
Guest registration forms must be signed on arrivals. Please present your ID card or Passport, as well as a valid major credit card upon Check-in. By Law visitors must present personal documents for Serviced Apartments records
Check-out time – 12.00 h.
You can request a late check-out at the reception desk. Extension will be given depending on availability.
Smoking– smoking is prohibited inside the lobby and corridors. we have some smoking rooms but based on availability.
Special requests – We will make every effort to fulfil any particular requests which you may have in relation to your stay with us, please note that these requests do not form part of our contract and we cannot guarantee that we will be able to meet all particular requests.
Cancellations – free of charge for all type of reservations
Payment – We accept Visa, Mastercard and MADA or bank transfer
Baby cot – we provide complimentary baby cot upon request for children under 3 years of age.
Room keys – Room keys are issued to the registered guest(s). Please return room keys to Front Desk at Check-out.
Free Wi-Fi – Access to our WiFi is free for our registered guests. The access password is provided at the Reception upon registration.
Pet policy – Even though we love pets, please be kindly advised that our accommodation policy doesn’t allow pets in the rooms.
Parking – We have free of charge underground parking for our guests. Please not that parking is not guaranteed for all guests and is upon availability during your stay.
We do not assume liability or responsibility for any vehicle while parked on the Serviced Apartments property. If a vehicle is left in the Serviced Apartments parking lot after the guest has departed without the written consent of the Serviced Apartments, the Serviced Apartments reserves the right to have the vehicle towed at the owner’s expense.
Housekeeping services – Room cleaning is performed twice a week and based on request.